Terms of Service

XpFirm ("XpFirm", "we", "us") provides software tools — including a monitoring dashboard, account-linking tools, risk analytics, and user-controlled kill-switch state — that help traders monitor accounts on independent, third-party proprietary trading firms ("Prop Firms"). XpFirm does not provide, lease, or manage any VPS, server, or hosting infrastructure; you are responsible for the trading terminal and any VPS or computer you run it on.

XpFirm is not a Prop Firm, broker-dealer, fund manager, or financial institution. We do not fund trading accounts, hold client trading capital, or act as a counterparty to any trade. Your relationship with any Prop Firm whose challenge or evaluation you take is separate from, and governed by, that Prop Firm's own terms — not ours.

You must be at least 18 years old and legally able to enter a binding agreement to use the Service. You are responsible for confirming that use of XpFirm's tools, and participation in any Prop Firm challenge, is lawful in your jurisdiction.

Geographic Availability: The Service is offered internationally. We may restrict or block access, registration, or checkout from specific countries or regions based on your IP address, in our sole discretion and as required by law or our compliance policies. Attempting to circumvent a geographic block (for example, by using a proxy or VPN) is a breach of these Terms.

Plans listed on our pricing page provide access to our dashboard, account-linking bridge, risk analytics, and risk-monitoring alerts for a fixed monthly subscription term. We do not provide, lease, or manage any VPS, server, or cloud hosting infrastructure as part of any plan. Specific features, account limits, and software versions included in each plan are as described on the pricing page at the time of purchase and may be updated for future billing periods. EA-related tooling is not included automatically in any plan and may require separate review, acknowledgements, technical readiness checks, and ongoing compliance approval.

We do not guarantee that use of the Service will result in passing a Prop Firm's evaluation, retaining a funded account, or generating any profit. Trading outcomes depend on market conditions, the rules of the Prop Firm you choose, and your own decisions.

Subscription fees are billed in advance for the monthly period selected at checkout. Plans are priced in USD. We support card and wallet checkout through a merchant of record, cryptocurrency transfers (USDT), and Thai bank transfer, where the amount is converted to THB at checkout.

Manual Transfer Terms: If you select a manual payment option, your order status remains "pending" until our team manually validates the transfer. Bank and cryptocurrency orders are subject to manual verification, which may take up to 24 hours. You must provide accurate transaction reference details.

Cryptocurrency & Refund Policy: Cryptocurrency payments (USDT) are finalized directly on-chain and are non-refundable except where required by applicable law due to the irreversible nature of blockchain transactions. XpFirm does not hold, custody, swap, or act as an exchange for digital assets; we receive cryptocurrency solely as direct payment for software subscriptions.

Subscription fees are non-refundable except where required by law. We may change pricing for future billing periods with notice published on our pricing page. See our Refund Policy for full details on manual transfers, billing errors, and chargebacks.

You agree not to:

• Use the Service to violate any Prop Firm's rules, applicable law, or a third party's rights.
• Attempt to circumvent, disable, or interfere with risk-monitoring or kill-switch functionality.
• Share, resell, or sublicense your account or software license without our written consent.
• Reverse-engineer, decompile, or attempt to extract the source code of any licensed software we provide.

We may suspend or terminate access to the Service for breach of these Terms, non-payment, or conduct that creates legal or security risk for XpFirm or other users. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

The Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or uninterrupted availability. To the maximum extent permitted by law, XpFirm is not liable for indirect, incidental, or consequential damages, including lost trading profits or loss of a funded account, arising from your use of the Service.

Risk Regime Context Disclaimer: The Brain Oracle, news reaction stats, and regime risk assessments are purely analytical, retrospective information tools based on historical semantic matching. They do not issue GO/PAUSE instructions, trading signals, automated trading recommendations, or investment advice. You remain 100% responsible for setting your own drawdown parameters and making all trade execution, halt, deployment, or risk decisions.

See our Risk Disclosure for information specific to trading risk.

These Terms, and any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law, except where mandatory consumer, data-protection, financial, tax, payment, or public-order rules in another jurisdiction apply and cannot be waived by contract. Any legal action, suit, or proceeding arising out of these Terms shall be instituted exclusively in the competent courts of Singapore unless applicable mandatory law requires otherwise.

We may update these Terms from time to time. Material changes will be reflected by updating the date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to support@xpfirm.com.